Legal

Terms of Service

Last updated: July 5, 2026

This document is a starting template and has not been reviewed by a lawyer. Have counsel review and tailor it to your business before launch.

These Terms of Service (“Terms”) govern your access to and use of the websites, products, and services (the “Services”) provided by Opero, Inc. (“Opero,” “we,” “us”). By creating an account or using the Services, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent.

1. Accounts

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity under your account. You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services.

2. Subscriptions and billing

Paid plans are billed in advance on a recurring basis (monthly or annually) until cancelled. Usage-based services, such as on-demand labor, are billed as described at purchase. Fees are non-refundable except where required by law. We may change pricing with at least 30 days' notice before your next billing cycle.

3. Acceptable use

You agree not to misuse the Services — including attempting unauthorized access, interfering with operation, submitting false time or attendance records, uploading unlawful content, or using the Services to violate the rights of others or any applicable law.

4. Your content

You retain ownership of the data you submit to the Services. You grant us a limited license to host, process, and display that data as needed to provide the Services. You are responsible for having the rights to the data you submit, including any personal data about your employees or workers.

5. Intellectual property

The Services, including software, design, and branding, are owned by Opero, Inc. and its licensors. These Terms do not grant you any rights to our trademarks or other intellectual property except the limited right to use the Services.

6. Termination

You may cancel at any time from your account settings. We may suspend or terminate access for breach of these Terms. Upon termination, your right to use the Services ends; we will make your data available for export for 30 days unless the law requires otherwise.

7. Disclaimers

The Services are provided “as is” without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted or error-free.

8. Limitation of liability

To the maximum extent permitted by law, Opero, Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or data. Our total liability under these Terms will not exceed the amounts you paid us in the 12 months before the claim.

9. Changes to these terms

We may update these Terms from time to time. We will post the updated version here and, for material changes, provide notice. Continued use after changes take effect constitutes acceptance.

10. Contact

Questions about these Terms? Email hello@opero.example.com or write to Opero, Inc., 548 Market St, Suite 22000, San Francisco, CA 94104.